Shipping Policy

Last Updated: September 5, 2026

Thank you for shopping with SHOPVEXO. We are committed to providing a smooth and reliable shipping experience.

1. Shipping Destinations

We currently ship orders to addresses within the United States.

We may not be able to deliver to certain remote locations, restricted addresses, or locations that are not supported by our shipping carriers.

2. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully confirmed.

Orders placed on weekends or U.S. holidays will begin processing on the next business day.

During sales, holidays, or periods of high order volume, processing may take additional time.

3. Shipping & Delivery Times

After your order has been processed and shipped, estimated delivery times are:

• Standard Shipping: 5–10 business days

• Express Shipping: 3–5 business days, where available

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside our control.

4. Shipping Costs

Shipping charges are displayed at checkout before you complete your purchase.

From time to time, SHOPVEXO may offer promotional or free shipping on qualifying orders.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become active.

6. Delayed Shipments

Although we work hard to meet the estimated delivery times, shipping delays can occasionally occur.

Delays may result from:

• Severe weather

• Carrier disruptions

• Holidays

• Incorrect or incomplete addresses

• High order volumes

• Other circumstances beyond our control

If your order is significantly delayed, please contact us and we will do our best to assist you.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you provide an incorrect address and the package is returned to us, additional shipping charges may apply to resend the order.

Please contact us as soon as possible if you notice an error in your shipping address.

8. Lost or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

If the package remains missing, contact us and we will help you investigate the shipment with the carrier.

9. Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged product and packaging.

We will review the situation and, where appropriate, arrange a replacement or refund.

10. Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

SHOPVEXO
Email:

Shipping Policy

Last Updated: September 5, 2026

Thank you for shopping with SHOPVEXO. We are committed to providing a smooth and reliable shipping experience.

 

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully confirmed.

Orders placed on weekends or U.S. holidays will begin processing on the next business day.

During sales, holidays, or periods of high order volume, processing may take additional time.

2. Shipping & Delivery Times

After your order has been processed and shipped, estimated delivery times are:

• Standard Shipping: 5–10 business days

• Express Shipping: 3–5 business days, where available

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside our control.

3. Shipping Costs

Shipping charges are displayed at checkout before you complete your purchase.

From time to time, SHOPVEXO may offer promotional or free shipping on qualifying orders.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become active.

5. Delayed Shipments

Although we work hard to meet the estimated delivery times, shipping delays can occasionally occur.

Delays may result from:

• Severe weather

• Carrier disruptions

• Holidays

• Incorrect or incomplete addresses

• High order volumes

• Other circumstances beyond our control

If your order is significantly delayed, please contact us and we will do our best to assist you.

6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you provide an incorrect address and the package is returned to us, additional shipping charges may apply to resend the order.

Please contact us as soon as possible if you notice an error in your shipping address.

7. Lost or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

If the package remains missing, contact us and we will help you investigate the shipment with the carrier.

8. Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged product and packaging.

We will review the situation and, where appropriate, arrange a replacement or refund.

9. Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

SHOPVEXO
Email: help@tryshopvexo.com

We appreciate your business and thank you for choosing SHOPVEXO.